AQWA TERMS & CONDITIONS OF ENTRY:

  • Children must be accompanied and supervised by an adult at all times
  • No flash photography
  • Professional photography and videography require written consent. Fees may apply.
  • No alcohol to be brought onto the premises
  • AQWA reserves the right to change, cancel or reschedule its operations or programs at any time

ALL E-VOUCHERS:

  • E-vouchers are non-refundable and non-redeemable for cash.
  • E-vouchers cannot be replaced if lost or stolen. Treat them as “cash”.
  • E-vouchers may be transferable to another product or service under special circumstances.
  • E-vouchers should not be on-sold or used in any competition or promotion without express permission from AQWA
  • See our Refund/Payment Policy for more.

Admission Ticket:

  • The AQWA Admission Ticket entitles the holder/s to one visit to AQWA and is valid for the whole day (10am-5pm)
  • An Admission Ticket for an Adult (aged 16+), Concession (Senior/Pensioner, Student, Healthcare Card holder) or Child (aged 4-15) admits one individual.
  • An Admission Ticket for a Family admits two adults (aged 16+) and two children (aged 4-15), OR one adult and three children.
  • Please note that children under 4 years are free when accompanied by an adult.
  • Your Admission Ticket E-voucher must be shown to gain entry.
  • Your Admission Ticket E-voucher is valid for 6 months from the date of purchase.

Prepaid Premium Ocean Pass:

  • The prepaid Premium Ocean Pass entitles the holder to FOUR visits to AQWA within a year.
  • These visits can be made on any day of the week, including holidays and peak-periods, during normal opening hours (10am-5pm).
  • The total price of a Premium Ocean Pass is discounted, and saves the purchaser over 30% on standard AQWA entries.
  • A Premium Ocean Pass for an Adult (aged 16+), Concession (Senior/Pensioner, Student, Healthcare Card holder) or Child (aged 4-15) admits one individual.
  • A Premium Ocean Pass for a Family admits two adults (aged 16+) and two children (aged 4-15) OR one adult and three children.
  • Please note that children under 4 years are free when accompanied by an adult.
  • Your E-voucher must be brought to your first AQWA visit.
  • Your first AQWA visit must be made within 6 months of date of purchase which will be listed on your voucher. Remaining 3 visits must be used within 12 months of first visit.
  • Your remaining 3 visits will be loaded onto a prepaid, wallet-sized Ocean Pass card which must be shown for each visit.

Lunch and Entry Combos:

  • Admission is for one-day entry and is valid for the whole day (10am-5pm).
  • Adults and Concessions choose from: Pie, chips & salad; fish, chips & salad; or calamari, chips & salad PLUS a choice of: Beer* 375ml, Wine* 187ml, Soft drink 600ml or Barista made coffee or tea.
  • Children choose from: Fish & chips; Nuggets & chips; or Toasted sandwhich & chips PLUS meal is served in a takeaway treasure chest with a novelty AQWA pirate patch and their choice of pop-top drink.
  • Adults are those aged 16+
  • Concessions are those that hold a valid concession card: Senior/Pensioner, Student, Healthcare
  • Children are aged 4-15 years
  • Any additional children aged under 4 are free to enter and are not included in lunch packages (their meals can be purchased separately at the Café).
  • Your Admission Ticket E-voucher must be shown to gain entry. A lunch pass will then be given
  • Your Admission Ticket E-voucher is valid for 6 months from the date of purchase.
    *Must be 18 years of age with appropriate ID.

AQWA ADVENTURES TERMS & CONDITIONS:

For full terms and conditions for each of our AQWA Adventures activities, please download the forms below. Please call (08) 9447 7500 to ask our friendly staff for more information if required.