facility information

This document has been created to help you plan your visit. The following information addresses requirements in Education Department’s, Appendix E: Hire and Provision Services (Section B). You will need to provide this information to your principal.
Please note: excursions to AQWA are not Aquatic Excursions under Education Department guidelines.
Duty Manager
A Duty Manager is on duty at all times at AQWA. Please see one of our Ocean Guides or our front reception staff should you require assistance from the Duty Manager.
Bookings
Other bookings will be taken for this same period. AQWA is a tourist facility and is unable to confirm in advance numbers of visitors on any given day.
Staffing
The number of staff on duty during the period of the excursion is not fixed. There will be an Ocean guides located on the main floor. Teachers are required to take responsibility for the ACTIVE supervision of their students – This includes High School Students.
First Aid
The school will be responsible for first aid services. AQWA will not guarantee that staff will be available to primarily respond to a first aid incident. We have a comprehensive first aid kit and Oxy-viva equipment and will make every effort to be of assistance during an incident.
Emergency Response
During the event of an emergency AQWA will respond as quickly and efficiently as possible. Our staff are trained in response to specific emergency incidents and our centre is equipped with emergency exits, fire doors, fire extinguishers and emergency response maps and plans.
In the event of an emergency: Teachers and students will be required to listen to PA system announcements and respond to directions from AQWA staff. All AQWA staff will be wearing a name badge. It is the teacher’s responsibility to act on AQWA staff directions and mobilise/ evacuate their group from premises as safely and effectively as possible.
Supervision and Behaviour
Teachers are responsible for upholding Education Department and School supervision and behaviour policies at all times. AQWA expects the teacher in charge to divide their group into smaller groups - of up to 10 students - and to assign a supervisor to each group. Supervisors must provide ACTIVE supervision of their group at all times. All teachers and supervisors must read our AQWA Excursion Essentials before visiting AQWA.
Insurance
AQWA holds Public Liability insurance to the value 20 million dollars. A copy of this policy will be included with your confirmation package.
AQWA undertakes to advise schools of any changes to this information.
If you require any further details, please contact us on 9447 7500 or email education@aqwa.com.au. We look forward to seeing you at AQWA!